Update on NRAM

If you have a query regarding a charge on a property that is still held in the name of NRAM, we can help.

Please ask your solicitor to write to us at:

NRAM
PO BOX 118
Skipton,
BD23 9FH

The following information should be provided with the letter:

• Solicitor name
• Solicitor telephone number
• Solicitor address
• Borrower full name(s)
• Borrowers date(s) of birth
• Mortgage account number (if known)
• Property address, including postcode
• Title number
• The date the account was redeemed
• Date of charge
• Who the charge is in favour of
• The type of charge. E.g., a legal charge, an equitable charge or a restriction.

Once we’ve received your letter, our team will try to deal with your query as quickly as possible and will correspond with your solicitor directly as required.

Please note – if the charge is now held in the name of another organisation following the sale or transfer of the mortgage from NRAM, we won’t be able to help. You will need to visit our Sales and transfers of mortgages and loans page to find the correct contact details to use.

If you had a mortgage or other loan with NRAM that was previously sold or transferred to another organisation, please visit our Sales of mortgage and loan portfolios page for further information.

For more information about other products that NRAM sold, including Lifetime mortgages, please visit our Other products page.

If you previously held a mortgage with NRAM that redeemed without being transferred to another lender and you wish to make a complaint, please see our Complaints page for more information.